Privacy Policy

Effective Date: August 30, 2025 Last Updated: August 30, 2025

1. Introduction

CROP Ministries, a dba of Priority Living Inc., a 501(c)(3) nonprofit organization (“CROP Ministries,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website CROPministries.org and use our services.

Important: We design our services for parents and legal guardians who supervise their children’s use of our faith-based educational content. We do not knowingly collect personal information from children under 13 without verified parental consent.

2. Information We Collect

Personal Information You Provide

When you register for an account or use our services, we may collect:

Account Information:

Name and email address
Phone number (optional)
Billing address and payment information
Profile information and preferences

Course and Community Participation:

Course progress and completion data
Forum posts and community messages
Live event participation and recordings
Survey responses and feedback

Support Communications:

Customer service inquiries
Technical support requests
General correspondence

Information About Your Children (With Parental Supervision)

IMPORTANT – COPPA COMPLIANCE: We do not collect personal information directly from children under 13. However, when parents supervise their children’s use of our content:

We may collect course progress data tied to your parental account
Children may appear in live event recordings when participating under parental supervision
No individual profiles or accounts are created for children
All data remains under parental control and account ownership

Automatically Collected Information

We automatically collect certain information about your device and usage:

Technical Data:

IP address and location information
Browser type and version
Device type and operating system
Pages visited and time spent on site
Referring websites and search terms

Cookies and Tracking Technologies:

Session cookies for account functionality
Analytics cookies (Google Analytics)
Marketing pixels (Meta/Facebook Pixel)
Preference cookies for site functionality

3. How We Use Your Information

Primary Uses

We use your information to:

Provide Services: Deliver courses, community access, and customer support
Process Payments: Handle billing, subscriptions, and refunds through Stripe
Account Management: Maintain your account and preferences
Communication: Send course materials, updates, and support responses
Improvement: Analyze usage patterns to enhance our services
Legal Compliance: Meet legal and regulatory requirements

Marketing Communications

With your consent, we may send:

Contextual emails related to your courses
Newsletter updates about new content
Promotional offers for additional courses
Ministry updates and prayer requests

Opt-Out: You can unsubscribe from marketing emails at any time using the links provided or by contacting us.

Analytics and Performance

We use Google Analytics and similar tools to:

Understand how users interact with our site
Identify popular content and improve user experience
Monitor site performance and technical issues
Generate aggregated, non-identifying reports

4. How We Share Your Information

We DO NOT Sell Your Information

As a nonprofit organization, we never sell, rent, or trade your personal information to third parties for commercial purposes.

Service Providers

We share information with trusted service providers who help us operate our services:

Payment Processing:

Stripe (payment processing and billing)
Information shared: name, email, billing address, payment amount

Technology Providers:

Google (Analytics, YouTube embeds, email services)
Meta/Facebook (website analytics through pixels)
Vimeo (video hosting and playback)
Skool (community platform and messaging)
ZOHO (email campaigns and CRM)

Professional Services:

CRM (Christian Resource Management) – our accounting firm
Legal and professional advisors as necessary

Legal Disclosures

We may disclose information when required by law or to:

Comply with legal process or government requests
Protect our rights, property, or safety
Protect the rights and safety of our users
Investigate fraud or security issues

Ministry Partners

We may share non-personal, aggregated information with churches or ministry partners for educational purposes, but never personal identifying information without explicit consent.

5. Children’s Privacy (COPPA Compliance)

Our Commitment to Child Safety

Protecting children’s privacy is paramount to our mission. We comply with the Children’s Online Privacy Protection Act (COPPA) and implement the following safeguards:

No Direct Collection from Children

We do not knowingly collect personal information from children under 13
Children cannot create independent accounts
All interactions must occur under direct parental supervision
Parents maintain full control over all account data and settings

Parental Rights and Controls

As a parent or legal guardian, you have the right to:

Review any information collected about your child’s course progress
Request deletion of any data related to your child’s participation
Refuse to allow further collection of information
Access and update your account information at any time

Live Events and Recordings

Children may participate in live events under parental supervision
Parents consent to potential recording when registering for live events
Parents may disable video/audio for their children during live sessions
Recorded content may include children’s voices or images with parental consent

Community Features Restriction

Forum discussions and private messaging are restricted to verified adults only
Children do not have access to community interaction features
All educational content for children is delivered through supervised, parent-controlled access

Parental Notification

If we discover we have collected information from a child under 13 without parental consent, we will delete that information immediately and notify the parent.

6. Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your information:

Encryption: All data transmission uses SSL/TLS encryption
Access Controls: Limited employee access based on business necessity
Payment Security: We do not store credit card information; all payments processed by PCI-compliant providers
Regular Monitoring: Ongoing security assessments and updates
Data Minimization: We collect only information necessary for our services

Data Retention

Active Accounts: Information retained while account remains active
Inactive Accounts: Personal data deleted after 3 months of inactivity
Legal Requirements: Some information may be retained longer to comply with legal obligations
Course Materials: Access to purchased content maintained for account lifetime

7. Your Privacy Rights

General Rights

You have the right to:

Access your personal information
Update or correct inaccurate information
Request deletion of your personal information
Object to certain uses of your information
Receive a copy of your information in a portable format
Withdraw consent for marketing communications

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act. See our separate “California Privacy Rights” page for detailed information.

How to Exercise Your Rights

To exercise any of these rights:

Email: info@cropministries.org
Phone: (208) 660-7096
Mail: CROP Ministries c/o CRM, P.O. Box 77160, Corona, CA 92877
Support Hours: Monday – Friday, 9:00 AM – 4:00 PM PST
Response Time: We will respond within 24 hours

8. International Users

Our services are designed for users in the United States only. If you access our services from outside the US:

Your information may be transferred to and processed in the United States
US privacy laws may differ from your country’s laws
By using our services, you consent to this transfer and processing

9. Third-Party Links and Services

Our website and courses may contain links to third-party websites or embed third-party content (YouTube, Vimeo). This Privacy Policy does not apply to those external services. We encourage you to review the privacy policies of any third-party sites you visit.

Embedded Content

YouTube/Vimeo Videos: May set their own cookies and collect viewing data
Social Media: Sharing buttons may transmit information to social platforms
Skool Community: Subject to Skool’s separate privacy policy

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

We will post the updated policy on our website
We will update the “Last Updated” date
For material changes, we may provide additional notice via email
Continued use of our services after changes constitutes acceptance

11. Contact Us

Privacy Questions

For questions about this Privacy Policy or our privacy practices:

CROP Ministries Privacy Officer

Email: info@cropministries.org
Phone: (208) 660-7096
Mail: CROP Ministries c/o CRM, P.O. Box 77160, Corona, CA 92877

Support Information

Support Hours: Monday – Friday, 9:00 AM – 4:00 PM PST
Response Time: All privacy inquiries will be responded to within 24 hours
Contact Method: Online website form or direct email

Complaints

If you believe we have not complied with this Privacy Policy, please contact us immediately. We are committed to resolving any privacy concerns promptly and fairly.

Special Notice for Parents

As a parent or legal guardian using CROP Ministries services:

✓ You maintain complete control over all account information and settings ✓ You are responsible for supervising your child’s interaction with our content ✓ You can request deletion of any information related to your child’s participation at any time ✓ You consent to any recordings of live events that may include your child’s participation ✓ You acknowledge that community features (forums, messaging) are restricted to adults only

Our Promise: We are committed to supporting your role as your child’s primary educator and spiritual guide while maintaining the highest standards of privacy and safety for your family.

This Privacy Policy reflects our commitment as a 501(c)(3) nonprofit organization to operate with transparency, integrity, and respect for the families we serve.